- Classes are from 10:00am - 4:30pm.
- Schedules fill quickly - so register soon!
- Registrations are accepted in the order they are received.
- Invoices are due upon receipt and must be paid in full before class.
Payment is required ten (10) business days before the class. We accept the following forms of payment:
- Check (If you have an account with us.)
- Credit Card (Visa, AmEx, MasterCard, and Discover)
Please make all checks payable to:
Lodestone Digital, LLC
5605 Seventy-Seven Center Dr.,
Charlotte, NC 28217
To establish an account with us, please call.
At Lodestone, the relationship we build with our clients is our most important consideration. Because of this, we make every attempt to be flexible in regards to class cancellations and rescheduling. In an attempt to make sure that everyone enjoys a consistent training experience, Lodestone offers the following cancellation policy:
Any student cancellation that occurs two weeks prior to class is eligible for a full class credit or a 100% refund on the cost of the class.
Due to scheduling logistics, any class cancellation made prior to one week before class is eligible for a 50% discount off a similarly priced class or a 50% refund.
We cannot grant refunds or credits for class cancellations made less than one week before class. Students are free to make substitutions at any time prior to class.
All cancellations and rescheduling must be in writing and sent either by email to email@example.com or by fax (704) 665-9442. Verbal communication of a cancellation will not meet our refund requirements.
In the event that a class is cancelled due to insufficient enrollment, your full registration fee will be refunded or you can reserve a seat in the next available class. You should be notified of a class cancellation more than a week in advance of the scheduled class.
Lodestone reserves the right to cancel a class at any time, in which case the refund and rescheduling policy would apply. Lodestone is not liable for any travel expenses incurred by the student, even in the event of a cancellation.
If you have any questions regarding our cancellation policies, please feel free to email us at firstname.lastname@example.org or give us a call at (704)-665-9441.
We believe in delivering real value with our training. Our class refresher policy is designed to make sure you get the most from your training experience by giving you up to one (1) full year to retake the same training again at no cost! Check our refresher policy below to see if you qualify for a refresher course:
Refresher policy applies only to publicly-scheduled classes and must be taken within one full calendar year of the original date
No substitutions are allowed, only the student that took the original class may sign up for a refresher course.
Refreshers only apply to the exact same class. Any change in the curriculum, new software version release, or updated curriculum counts as a new class and is not eligible for refresher enrollment, even within the same calendar year.
Refresher courses only apply to publicly scheduled class enrollment. Refresher courses cannot be held on client site or privately scheduled.
Students must register for a refresher course by phone 2 weeks prior to class date, and are not guaranteed a seat. In the event of a class reaching maximum or minimum enrollment, refresher students will be enrolled in the next available class.
Lodestone cannot provide new training materials to refresher students. Please bring back your original class materials for the refresher course.
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"Jamie was a good instructor, the hands on style of the class helped me grasp the information. I am excited to jump into designing my company's page. Thank you Lodestone. I look forward to taking a Flash course you provide."- Chuck Leary, Triglobal
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